FAQs

At Rox hotel Aberdeen, you may cancel your reservation up to 24 hours prior to your arrival. To cancel or change your booking, please contact our reservations team at [rsvns@roxhotel.com /+44 1224 212224]. Please have your booking reference ready so we can assist you quickly. If your plans change, please let us know as early as possible, and we will be happy to help.

The Royal Alexandra Hotel, Blackpool accepts card payments, including debit, credit, Visa, Mastercard, and American Express. Your payment will be made through a secured online payment gateway.

Yes, you can amend your booking. If your plans change, please get in touch with the hotel as early as you can, and our team will be happy to help. It’s best to let us know the details you’d like to change, such as your dates or your room type, so we can check availability for you.

If you booked directly with us, you can use the contact details in your booking confirmation to reach the team.

Check-in at Rox Hotel Aberdeen is from 3:00 PM, and check-out is at 11:00 AM.

If you'd like a little more time with us, early check-in and late check-out at Rox Hotel Aberdeen cost £10 per hour.

Yes, our reception at ROX Hotel is staffed 24 hours a day, so our team is always available to assist you. If you expect to arrive late at night or after midnight, you are welcome to check in at any hour. To help us prepare for your arrival, we kindly recommend letting us know your expected arrival time in advance.

Currently, breakfast is not available at ROX Hotel, so it is not included in our room rates and cannot be added to your booking.

We would still love to help you start your day well. Our reception team is available 24 hours and will gladly recommend nearby cafés, restaurants and local breakfast spots, and can share directions and opening hours.

We do apologise that currently lunch and dinner are not available at ROX Hotel, so we do not have set meal times. We would still be glad to help you find something delicious nearby. Our reception team is available 24 hours and will gladly recommend local restaurants and cafés for lunch or dinner, and can share directions and opening hours.

ROX Hotel’s on-site restaurant and bar are not available, so there are no operating hours at present. We truly appreciate your understanding, and we’d love to make sure you are well looked after during your stay. Our 24-hour reception can point you to popular dining spots and bars around the hotel. Simply ask our team on arrival, or send us your preferences before you travel, and we will happily suggest options to suit your taste and schedule. Please check this page again before your visit.

While we don’t currently offer room service at Rox Hotel Aberdeen, our friendly team is always on hand and happy to assist with anything you may need to make your stay as comfortable and enjoyable as possible.

Yes, we're a dog-friendly hotel and we’d be delighted to welcome your four-legged friends at Rox Hotel Aberdeen, as dogs are allowed in the hotel. Unfortunately, we’re not able to accommodate other types of pets.

There is a dog fee of £10.00 per night at Rox Hotel Aberdeen, for one dog.

At Rox Hotel does not have on-site parking, so there is no nightly parking fee. If you are planning to travel by car, we kindly recommend contacting us before your stay. Our team will be happy to suggest nearby parking options and share directions to the hotel.

Yes, many of our guests travel on their own, and we want you to feel comfortable, looked after and at ease from the moment you arrive. Our rooms are well suited to solo stays. We recommend our Superior Double Room. The room is and non-smoking and more spaces to relax for solo and suits you best.

If you have a preference, such as a quieter room, please tell us when you book, and we will do our best to help, subject to availability. To plan your stay.

Yes, we would be delighted to help. Our reception team is available 24 hours a day and can suggest places to visit in Aberdeen, along with directions and the easiest way to get there. Union Square, with its shops and cinema, is a short stroll from the hotel, and our location on Market Street is close to rail and ferry links, which makes it simple to explore the city and beyond. Please let us know your interests, such as shopping, food, history or the outdoors, and how much time you have. We will gladly tailor our suggestions to you.